Sixty - Why can't I answer/end calls by putting down handset?

Edit Subject

Hi Raso

Normally it's set up automatically that when you pick up the handset from the base it answers the call without pressing any buttons and when you finish the call just replace the handset on the base.
However, if the handset is not on Sixty's base then you have to press the button on the handset to answer the call & press the same button to end the call.

Please let me know if it's not working this way.

Best regards

Vik

Hi Vik

It's not working in this way. To answer a call we have to lift the handset and press the button.

Thanks

Adam

Hi Raso

Thanks for the information.

In this case i will advise you to perform a full reset. Menu - Settings - Advanced set. - Set base - Reset Base and then OK (default base code 0000 ). Unplug/re-plug the power cable for after 10 sec.

If this does not help, please contact our UK Technical support team on 0845 0900 316 (local call rate).

Best regards

Vik

Thanks Vik

Nothing has worked so I have returned the set as faulty.

Thanks

Adam

Hi Raso

I am sorry for the inconvenience. It seems it was an individual faulty unit as we have not come across this issue.

Best regards

vik